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DSR11 Problem -- where to get a deck serviced in LA?

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  • DSR11 Problem -- where to get a deck serviced in LA?

    My DSR11 has been cranking on indie films and TV documentaries on and off for about four years plus. I've tried in vain to use a cleaning cassette but the horizontal bars and video artifacts aren't going away and I'm concerned that the play heads are really dirty or damaged. Can anyone recommend or suggest a place to take it in -- I'm in LA. And I'm hoping I can salvage this thing.

    Thanks!

  • #2
    http://www.tekmediagroup.com/SonyProContactUS.htm

    I know of these people, no personal experience but I've never heard complaints from others.
    sigpic
    Eric Peterson (AKA, "Zwick")
    Person in charge
    Content creation/Education
    http://www.ericnp.net

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    • #3
      you may have already tried this, but there's a tiny reset button on the back. i had that problem too for a while, but several rounds wtih the head cleaner and the reset set me straight. good luck.

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